Inbound Officer (Banking / Credit Cards /Assets Products job in Indore, Navi Mumbai, Thane by Hy Fly Consultancy for 1 - 6 Years Experience - Careerhunts.com

Inbound Officer (Banking / Credit Cards /Assets Products

Hy Fly Consultancy

1 Years - 6 Years
1.80 - 3.50 Lacs p.a.
Indore, Navi Mumbai, Thane

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Posted: 02/08/2022

Job Description

Position: Inbound Officer (Banking / Credit Cards /Assets Products)

Location: Goregaon, Mumbai

Qualification: Graduate / Post Graduate from a recognized university

Salary: 3.50LPA

Working Days: 5

Week offs: 2 (rotational)

Experience: Freshers or min 6m to 2yrs exp in same domain

Roles and Responsibilities

Cross-sell / upsell set products like (Loans and mortgages) & (Priority / elite accounts)
Displaying complete onus to customers queries / problems
Escalating customer issues to the right internal stakeholders
Ensure process efficiency and effectiveness by Complying to service and sales guidelines
Achieving Call Quality targets
Resolving customer queries at the first instance of contact, with minimum call handling time

Desired Candidate Profile

Excellent written and oral communication
Service mind set
Enthusiastic and self-motivated
Ability to work in a dynamic environment
Good comprehension skills
Team player with a positive attitude

Job Information

Job Type: Full Time
Industry: Banking, CRM/CallCentres/BPO/ITES/Med.Trans
Function : BPO/ITES/Tele caller/Customer Care
Key Skills: Outbound Bcom Back Office Bpo Call Center Customer Service Kpo Mumbai MNC Day Shift Honest Hardworking Sincere Punctual Self Motivated Team Player Ms Office CCE

About Company

Hy Fly Consultancy
Hy Fly Consultancy is a recruitment firm, recruiting for Banks, Financial Institutions, Corporates, MNC's & BPO's. Candidates will be placed on direct company payroll jobs. No Contract Jobs - Only Permanent Jobs. Most importantly - it will be a free placement!!!

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