Customer Care Executive - Voice Process - Banking job in Navi Mumbai by HGS International Services Pvt. Ltd for 0 - 8 Years Experience

Customer Care Executive - Voice Process - Banking

HGS International Services Pvt. Ltd

0 Years - 8 Years
2.00 - 3.50 Lacs p.a.
Navi Mumbai

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Posted: 13/06/2022

Job Description

Dear Candidates

We have immediate openings for Inbound and Outbound voice processes with a reputed bank in Navi Mumbai, on the payroll of HGS - Hinduja Global Solutions.

Job Profile

1. Inbound Calling process Fluent in English and Hindi - 200 positions

2. Inbound Calling Process Linguistics – Fluent in English + Hindi + Tamil / Malayalam / Gujrati / Bengali – 50 Positions

3. Outbound Sales Process – Good Communication skills/knack for sales required- 100 Positions

The job profile requires to work in rotational shifts – 8.30 AM – 8.30 PM

Occasional Night shifts for male candidates.

Centralized pick and drop service available.

Rotational Weekly off

Educational Qualification – Graduation Must

Salary – 15 K in hand for freshers / up to 26 K in hand for experienced candidates

Age Criteria – Max 33 yrs.

Job Location, Juinagar, Navi Mumbai

Job Information

Job Type: Full Time
Industry: CRM/CallCentres/BPO/ITES/Med.Trans
Function : BPO/ITES/Tele caller/Customer Care
Specilizations: Customer Care Executive
Key Skills: Communication Skills Customer Care Voice Process

About Company

HGS International Services Pvt. Ltd
A global leader in business process management (BPM) and optimizing the customer experience lifecycle, HGS is helping make its clients more competitive every day. HGS combines technology-powered services in automation, analytics, and digital with domain expertise focusing on back-office processing, contact centers, and HRO solutions to deliver transformational impact to clients. Part of the multi-billion dollar conglomerate Hinduja Group, HGS takes a true globally local” approach, with over 39,578 employees across 60 delivery centers in seven countries making a difference to some of the world’s leading brands across nine key verticals. For the year ended 31st March 2020, HGS had revenues of Rs. 52,354 million (US$ 737 million). #CX #Healthcare #Digital