Drive governance on critical human resource metrics such as retention, engagement & cost for a fast-paced business.
Engage & work with key internal and external partners in a matrixed relationship for C&B, Staffing, HRSS, and the business
Operate independently & ensure employee satisfaction & development of the team Train, mentor, and leading HR initiatives and Best Practices.
Directly interact with the customer and you should have phenomenal Client Management skills
Lead the way in implementing change initiatives related to culture, performance, recognition, and policies
Responsible for HR operations, Employee Relations, and Business HR teams.
Promote alignment and collaboration across the organization, driving synergy and perspective, demonstrate a common process and consistent messaging.
Coach individual managers on growing management capabilities.
Understand the business and its challenges to help address the organization and peoples' ask
Assist with the change process as the company meets the challenges of hyper-growth and the need to scale
Partner with expertise centers to tackle business problems and to the executive on corporate-wide talent initiatives
Deliver short-term solutions while also solving for long-term problems by addressing immediate challenges and underlying causes
Use data to measure success: learn, iterate, and improve; analyze trends and develop proactive actions to further support business objectives
Consult legal counsel to ensure that policies, actions comply with Statutory regulations by government / non-government bodies. Manage, Own and Maintain all communication and records required for Statutory compliances
Own/drive HR policies and directives and ensure smooth implementation across the firm.
Qualifications we seek in you!
Bachelors degree or equivalent experience
Demonstrated competence in the various HR functional areas, especially employee relations employee engagement, and change management
Comfortable and thrive in an ambiguous, high growth, fast paced environment
Outstanding interpersonal and communication skills
Demonstrated credibility and integrity in communications to ensure information flows both upward and downward
MBA from the premier institute is an advantage
Ability to thrive in an unstructured environment and work independently
Ability to manage multiple complex issues and prioritize projects concurrently
Ability to work at all levels of the HR “stack” - Strategic, operational, and tactical
Function : Human Resource/IR/Training & Development
Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create a competitive advantage. We do this by integrating lean principles, design thinking, analytics, and digital technologies with our domain and industry expertise to deliver disruptive business outcomes – an approach we call Lean DigitalSM. We deliver value to our clients in two ways – through digital-led, domain-enabled solutions that drive innovation, and through intelligent operations enabled by digital that design, transform and run clients’ operations. Our approach is continually refined in one of the world’s largest digital process sandboxes, where we test and improve thousands of processes. For two decades, first as a General Electric division and since 2005 as an independent company, we have been passionately serving our clients. We generate impact for clients from the Fortune Global 500 and beyond, and employ over 77,000 people in more than 20 countries, with key offices in New York City, Palo Alto, London, and Delhi. For additional information, visit www.genpact.com. Follow Genpact on LinkedIn, Twitter, YouTube, and Facebook.