Job Description
- New Customer Acquisition
- Growth in volume funding, Collections, NCL & Disbursal
- Ensure center meetings are done
- Ensure collections & disbursement take place as per process
- Attending customer queries & resolution in TAT
- Attrition of team
- Grooming the members to the next level
- No.of escalations from the team
- Coordinating with the team in facilitating disbursement and collections
- Adherence to process disbursement, collections, etc.
- Maintenance of all registers and statutory requirements
- Branch Hygiene