Call Quality Coach ( Voice Calls ) job in Bengaluru/ Bangalore, Chennai, Hyderabad by Falconaris Solutions for 2 - 4 Years Experience

Call Quality Coach ( Voice Calls )

Falconaris Solutions

2 Years - 4 Years
As per industry standard
Bengaluru/ Bangalore, Chennai, Hyderabad

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Posted: 07/07/2022

Job Description

Experience of minimum 2 years in BPO Call Quality Auditing & training
Provide training to Call Quality Auditors about process
Conduct mock Call Quality Audits
Assist to implement or train the agents about any process changes as required by the client .

Job Information

Job Type: Full Time
Industry: CRM/CallCentres/BPO/ITES/Med.Trans
Function : Quality/Process Control
Specilizations: Quality Control
Key Skills: Quality Auditing Call Quality Auditing Coaching Call Centre

About Company

Falconaris Solutions
..

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Call Quality Coach ( Voice Calls ) Falconaris Solutions

Call Quality Coach ( Voice Calls )

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Falconaris Solutions