Job Description

Roles and Responsibilities

• Co-ordinating & follow-up with customers for orders, payments, documents draft approval.

• Establishing contact with new sales leads.

• Negotiating to finalise the order.

• Handling customer query and serve as the single point contact for all customer queries/needs.

• Co- ordinating with factory for smooth shipments. (Sea / Air and Courier shipments).
• Taking rates from forwarder and arranging for export shipments.
• Preparing Export Commercial Invoice and Packing list in the system and taking necessary approvals from the Consignee.
• Informing tracking No of the courier to the customer with regard to Original documents.
• Checking Bill of Lading draft received from forwarders.
• Following up with forwarder for original Bill of lading.
• Preparing relevant pre-shipment and post-shipment documents (GSP, Proforma Invoice, Certificate of free marketing, etc.).
• Preparing online Insurance Certificate in CIF shipments.
• Sending post-shipment documents to customer or bank.
• Application Letter as per bank format for processing export documents.
• Submitting shipping bill to the bank for BRC.
• Checking transporter and forwarder Clearance bills.
• Handling Import Documentation.
• Handling DDU and DDP shipment.
• Co-ordinating with CHA and freight forwarder for the status of shipment.
• Find H.S.N codes, Duty Structure and Calculation for duty payment.
• Follow-up with the bank for FIRC and BRC.
• Co-ordinate with banks for de-caution listing.
• Follow-up with customers for next orders.
• DGFT Licensing works.

Desired Candidate Profile

• Experienced candidate of at least 2 years with a manufacturer & exporter company in the export documentation department.
• Diploma in Export-Import Management will be an added advantage.
• Excellent command of the English Language is necessary.
• Some knowledge with accounts and Tally will be an advantage.
• Willingness to commit with the company for long-horizon is mandatory.