Job Description
EXL is inviting application for the post of Associate
Role Responsibilities
Ensure that the process transactions are processed as per Desktop procedures
• Ensure that the assigned targets are met in accordance with SLA and Internal standards
• Ensure that the quality of transaction is in compliance with predefined parameters as defined by Process Excellence
• Ensure adherence to established attendance schedules
• Managing calendars and e-mails
• Makes outbound phone calls to other carriers to obtain pertinent information relating to the demand
Qualification-
Any Graduate
Experience Required-
0-3 years
Excellent communication skills
OR
experience in Semi voice process (international)
CTC Range-
12,000/- to 15,000/- P.M.
Shifts- US (Must be open to work in rotational and Night shifts)