Job Description

POSITION:

Executive Operations(HUB)

JOB PURPOSE: Responsible for the success of assigned HUB operations within a complex network environment as per laid down systems and processes.

POSITION REPORTS TO:

Assistant Manager Operations(HUB)
 

DIRECT REPORTS:

Supervisor/Sr. Associate /Associate

MAJOR KEY RESULT AREAS:

1. Monitor entire operations shift wise and exceptions cases/network on daily basis.

2. Reports must be submitted to Assistant Manager for rectifications to make smooth operations.

3. Follow up with all the shortage/excess case on daily basis and also update mass updating in system accordingly.

4. Ensure to give proper briefing to subordinates/staffs about the all exceptions for avoid in future.

5. Sorted out issues/concerns of staff/supervisors day to day operations.

6. Follow up with day to day exceptions & monitoring on HUB SOP and discipline.

QUALIFICATION/TECHNICAL KNOWLEDGE

Essential

• Graduate/Post Graduate
• Proven ability in HUB operations.
• Proficient in MS Office

Preferred

• Management Degree
• Good knowledge of logistics / E- commerce industry and operational processes and systems.

ESSENTIAL / LIKELY EXPERIENCE

Essential

• 2 to 4 Years proven experience in HUB operations management.

Preferred

• Experience in problem identification and its solution.
• Up to date knowledge of industry and regulatory changes in HUB Operations Management.
• Experience with a wide range of relevant systems, and processes of hub operations.
• Knowledge of latest operations tools and standards.

Key Behavioral Competencies

Core:

• Customer Orientation
• Integrity and Ethics

Generic:

• Adaptability/Flexibility
• Communication
• Interpersonal Skills
• Initiative
• Leadership
• Planning & Organizing
• Team Building
• Result Orientation
• Problem Solving Skills
• Cost Consciousness

Both female & male candidates can apply

S Divya Poovanna| Senior Executive - HR

Ecom Express Private Limited