Job Description

High Level

Active Directory Engineer responsible for Active Directory L2 support for multiple customers with Global Footprint in a shared Delivery Model. The Engineer will be responsible for providing 24x7 rotational remote support from one of the Global Delivery Center based out of India.

Experience

• At least 5-7 years of relevant industry experience in AD
• Operational outsourcing experience
• Global Customer remote management experience.

Skills

• Team player: Ability and willingness to motivate and support others
• Excellent customer handling and presentation skills.
• Excellent spoken and written English proficiency
• Excellent Analytical, troubleshooting and Documentation skills.
• Flexible, self-motivated with the ability to work under pressure in an International and culturally diverse organization.
• Willing to work on 24X7 rotational shifts
• MCSE certification is preferable.

Technical Skills

• Windows 2008/2012 Active Directory working knowledge
• Perform AD server configuration according to installation check list
• Deployment of MS security hotfixes
• Manage the system properties, system policies and services on active directory top level domain structure and to delegate control/administration on active directory lower level domain structure.
• Managing schema updates
• Management of Active Directory domain controller FSMO roles
• Managing of Group policy objects (GPO)
• Managing File Replication service (FRS)
• Diagnose and resolve problems associated with the Directory Replication service
• Configure and manage the AD DNS services
• Managing TS license service on Active Directory domain controllers
• Create or remove Trust relationships
• Configure and manage the Directory Replication service

Good TO Know

• AD Disaster recovery Knowledge
• Ensure the overall security of the Active Directory domain.
• Conducting root cause analysis
• Perform Problem Management
• Scripting knowledge /experience in VB Script, Powershell.
• Knowledge on ADAM / PKI and Quest Recovery tools will be added advantage
• ADFS AAD Exposure
• AZURE AD