Job Description
Customer success manager as a group consults brands on various Channels like Email, SMS,
App/Browser Notifications & on Marketing Automation. Consult brands on best practices and optimization efforts on these channels and space.
• to ensure quality standards of Consulting & service to clients are maintained/improved. • Expected to have complete knowledge about Communications Channels & the Marketing
Automation space to make sure the team gets the right guidance. • Build an atmosphere of constant innovation amongst the team • Maintaining relationships with Senior level connections from the client-side. • Be both a source of leadership and a resource, providing a range of support for our growing automation practice. • Strong analytic skills, including experience with quantitative test design, customer segmentation,
tracking results, and interpreting key learnings. • Thriving to constantly improve on the level of Analytics provided to our customers by the team. • Demonstrated ability to drive business goals for specific regions. Comfort with being held accountable for business goals. • Solid knowledge of Internet technology and applications, including a broad understanding of automation and database marketing infrastructures and the technologies required
• Ability to motivate the team & build a spirit of teamwork & created a celebrated & happy team.
We give the highest importance to the personal attitude, which fits in with our company culture i.e –
aggressive, inquisitive to learn & constantly innovating but humble & down to earth at the same time.
1. WHAT'S IN IT FOR YOU? • Immense knowledge growth: Role demands continuous learning about the digital industry
(Communication Channels & Marketing Automation) to service and consult top-notch clients from different sectors - E-com, BFSI, Classifieds, Travel, Retail, etc. • Industry Expert: Your role makes you a Marketing Technologist/Consultant who is a
representative of Netcore for the digital fraternity. • Market yourself: Role opens up an opportunity for you to start writing blogs, conducting webinars,
workshops and participating as a speaker in Industry events. Also winning awards at domestic and international forums. • New-age Marketing is demanding Marketers to have strong Marketing & Technology & this role is a perfect merger of Marketing & Technology.
• Work like an Entrepreneur: Our culture and role gives you the freedom to take important
business and product decisions • Join us only if you want to grow faster than the market and all your colleagues."