Customer Care Associate job in Coimbatore by ATS ELGI Limited for 1 - 6 Years Experience

Apply

Roles and Responsibilities

'1. Responsible for attending calls on the toll-free number and ensuring action is taken to resolve complaints

2. Responsible for attending to enquiries made by potential customers on Toll-Free Number

3. Handle calls for feedback and evaluation of Aftersales service

4. Handle After Call Work (ACW) including MIS, documentation

Desired Candidate Profile

'- Graduate degree in any discipline

- Should possess multilingual skills

- Must possess knowledge of spoken Hindi

ATS ELGI Limited
ATS ELGI is the largest manufacturer and distributor of Automotive Service Equipment in India. With our One Stop Shop approach, we offer the widest range of garage equipment in the country. Working closely with Authorised OEM workshops and Private Garages compliments our profound understanding of the vehicle servicing business for over 55 years. This helps us to remain and become the preferred supplier of our customers. Our partnerships with Global Market Leaders in Automotive Servicing Equipment complements our strengths in R&D and manufacturing. With our widespread network across India and presence in many international markets, we have the reach and coverage to support our customers, at every stage of the product’s life cycle. ATS ELGI is a wholly-owned subsidiary of ELGI Equipments Limited, a Global Player in the air compressor business.
Address: COIMBATORE, Tamilnadu, India