Job Description
Work Location - Kokapet, Hyderabad
Experience - Freshers
Shift Timings - Night shifts (Mandate)
Education - Only Graduation (NO BTECH/BE)
Job Description:
Responsibility Statements
- Responds to open enrollment inquiries.
- Completes transaction(s) related to the customers inquiry.
- Documents call by creating detailed notes in the case management system.
- Completes callbacks in a timely manner and escalating as appropriate.
- Adheres to call center metrics and guidelines within established procedures.
- Performs other duties as assigned.
- Complies with all policies and standards.