Job Description

Engagement Delivery Partner|Engagement Delivery Lead

Qualification:

Equivalent of BS,mS

• Responsibility:Charter/nDrive consensus between various client stakeholders as needed to facilitate the conversion of programs vision/ideas into program deliverables/nSetup/nProgram initiation and Planning/nIdentify stakeholders and set up steering committee with the CXO/nvalidate lifecycle methodology of various projects as developed by the MSI Program Managers/nDelivery/nFacilitate cross project collaboration where dependencies are encountered.

• track progress of course corrective actions/nEnsure that BIC goals are met/nService Management/Service Design and Operate/nCapacity management/nAvailability management/nService level management/nResponsible for Continual Service Improvement/nEnsure that Service Operation requirements are met including but not limited to following/nProblem Management/nService Desk and Incident management/nSecurity Administration/nApp support/nIT Operations/nDatabase Administration/nStorage management/nNetwork support/nAvailability management/nService level management/nResponsible for Continual Service Improvement/nEnsure that Service Operation requirements are met including but not limited to following/nProblem Management/nService Desk and Incident management/n Security Administration/nApp support/nIT Operations/nDatabase Administration/nNetwork support/Operations/nEnsure achievement of program goals and metrics/nprovide insights on cost cutting for delivery activities/nChange Management/nValidate external changes industry/competitor reactions and engage with the executive council to track and ensure that the program deliverables are relevant at the time of review/nInitiate scope/deliverable changes,if required/ninteract with stakeholders to resolve escalations for any change/control initiative initiated by MSI Program Managers/nDevelop the program level SoW changes,provide support to the individual Project Managers in case of client initiated change/internally identified change,as required/nCommunicate potential significant change,that are identified, to the entire external stakeholder community business and IT sponsors from the client/nOpportunity Identification and Pursuit/nInteract with clients to understand their needs.

• leverage opportunities to understand and provide inputs/direction on their IT/Business roadmap to provide mindshare and visibility in to the CXO chartersShare feedback with the Client Partner/Engagement Director in terms of client's focus areas/nAnalyze the value add from the program perspective for program retention and additional areas within the program where Cognizant can grow/nRelationship Management/nAct as the single point of contact for the program with the client CXO suite build a strong relationship with the client Program Manager and CXOs/nEngage with the client to build an ecosystem of partners and generate awareness about shared risks,accountability and rewards/nApprise the steering committee about the delivery status during meetings,resolve escalated issues/nPeople Management/nProvide support to the MSI Program Manager in handling the team provide mentorship to MSI Program Managers and develop the next in line/nKnowledge Management/nBuild industry level point of view related operating parameter on top of the MSI Program Manager's deliverables/nProvide inputs for building goto market solutions with partners and create SOQs for solution sets.

Must Have Skills

• Project Budgeting

• Portfolio & Project mgmt (PPM)

Shift : Day Job

Travel : No