Job Description
We are looking for Assistant Managers who will have the overall responsibility for directing the daily operations of a restaurant in the absence of Restaurant General Manager's, ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of team members, financial accountability, ensuring that the highest quality products and services are delivered to each customer and other duties as required or assigned.
Core Responsibilities Include:
- Process Champion
- Closing & Opening of the restaurants
- Training Coordinator for the restaurants
- Ensures complete and timely execution of corporate & local marketing plans
- Rostering for team members
- Champions recognition and motivation efforts
- Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards
- Assists Profit & Loss management by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
- Assists Restaurant General Manager in interviewing & hiring team members
- Takes disciplinary action
- Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program
- Ensures food quality and 100% customer satisfaction
- Dedication to providing exceptional customer service
- Good communication skills, strong interpersonal and conflict resolution skills
- Exceptional team building capability
- Graduate (stream) or 3 yrs Degree/Diploma in Hotel Management with min 2yrs of work experience wherein 1 yr at supervisory role.
- Age 23 - 30