Job Description
Roles and Responsibilities
Responsible for processing Hotel Reservations by Phone Calls / Emails & Online
- Handle the Team
- Make Monthly Roster
- Coordinate / Follow up with the contact points (Travel Agents) & Suppliers and check for Availability, Confirmation, Refund of Hotel Bookings
- Search & compare fare, Hotel availability, room category, Hotel amenities, Location etc
- Resolve Technical queries
- Maintain daily MIS & Follow ups
- Customize Tour Package online / offline
- Send Quotations / itinerary to the Clients/Agents.
Desired Candidate Profile
- Should have knowledge about online Hotel portals.
- Should have knowledge about International / Domestic Destinations
- Good Communication / Coordination / Negotiation skills
- Knowledge about Domestic / International Destinations / Packages
- Basic Excel Knowledge, computer, email
- Customer Service skills