Job Description
Designation: Customer Relationship officer ( CRO )
A brief about the Job description:
We are looking for Fresher
Roles & Responsibilities:
- Understanding the need of the customer and helping the customer to choose the right financial product as per their eligibility
- Suggesting the customer alternative products based on need, lifestyle & spending power
- Explaining to the customers about the benefits and offers related to the products.
- Verify customer details and guide them through the application gateway
- Maintain amicable conversation throughout the call and build customer delight
Educational Qualification: Any Degree (With or Without backlogs)
Salary: 1.8 Lacs per year as Salary; Monthly take home 15,000/- (For Non-Hindi candidates) & Monthly take home 16,600/- (For Hindi candidates) for 9 am to 6 pm shift + Incentives + Overtime allowance
Note: Upon completion of 6 months and on being eligible for conversion the CTC change would be 2.5LPA
Shift Timings: 9:00 A.M to 6:00 P.M (including all the breaks in between)
Working Days: 6 days of Working and 1 Day Rotational Off (Note: Saturday & Sunday will NOT BE a fixed off)