Job Description
Duties and Responsibilities
- To achieve collection targets Focus on PL roll back cases target achievement in PL roll back.
Ensuring documented feedback.
Ensuring audit queries are complied with.
Ensuring adequate Feet on Street availability pool-wise / segment-wise.
Manage productivity by fixing productivity parameters for Agencies / DMAs monitoring performance against set parameters and Weekly review with the collection executives.
Ensuring background and reference check of agencies / DMAs being appointed.
Constant evaluation of DMAs and agencies.
Identify and manage training needs for the CEs.
Visit Random customers.
* People Management skills.
Demonstrated success & achievement orientation.
Excellent communication skills.
Negotiation Skills Strong bias for action & driving results in a high performance environment.
Demonstrated ability to