Business Area: COO & Functions
Area of Expertise: Operations
Job Title: Asst Manager Fraud Analytics
The purpose of this role within Fraud Transaction Cycle (FTC) - Fraud Analytics, is the provision of data driven analytics for the management of Fraud decision strategy, to maximise the performance of Fraud risk systems, toolkits and associated data and processes to contribute directly to the proactive detection of fraud and the reduction of fraud losses while minimising impact to our genuine customers and their transactions
What will you be doing
Ensure adherence to daily schedule and service level agreements (SLAs).
Develop analyse, and monitor fraud detection systems and fraud scorecards.
Prepare MI reports related to fraud hot leads, banking and card fraud analytics and fraud systems.
Identify process improvement opportunities through innovative techniques of analysis/segmentation.
Manage and monitor quality for own work.
Monitor and review the SLAs and provide daily / weekly reports to the client on SLAs and metrics.
Act as an interface with the client to resolve issues/ disagreements, if any.
Take on a segment specialism e,g Digital/First Party process and for that segment take responsibility for monitoring performance and driving change. Act as an expert within the Fraud Risk Management team for that segment.
Regular Monitoring of Fraud trends to proactively identify opportunities to revise and enhance ongoing strategy or device new one to prevent fraud and reduce genuine customer impact
Help ensure regular delivery of standardized MI Pack to agreed stakeholders
Review of analytical deliveries & ad-hoc requests and their completeness from quality ,timeline and usability
What we re looking for:
Analytical ability - Must have a clear understanding and experience in performing data analysis
Technical skills - Strong competence in the use of SAS, SQL, Excel, Outlook and Word.
Team working - Ability to work with and in cross-functional and virtual teams across locations.
Communication - Strong communication skills with the ability to think quickly understandable way for both technical and non-technical audiences.
Innovation Ability to develop innovative ways to solve complex problems, within particular constraints.
Planning and Organisation Ability to prioritise work in order to maximise value for the business
Organisational awareness Ability to see the whole picture and recognise the impact and opportunities of activities across the organisation.
Educational Qualification: Graduate in Mathematics/Statistics/Economics/B. Tech/BE
Skills that will help you in the role:
Ability to absorb large quantities of data at speed, making the right decisions quickly with limited data availability
Practical experience of key data analysis techniques ; CHAID/CART, Regression, Score Card and Clustering
A self-motivated team player who is able to define structure and prioritise work for self, but who also has the flexibility and capability to change priorities when circumstances dictate.
Working knowledge of Fraud, or similar risk systems, such as Hunter and Falcon, preferably with experience in the use of data analytics and statistical techniques to optimise rules and strategies within such systems.
Ability to use a query language such as SAS/SQL to manipulate and analyse large and complex data sources
Excellent communication skills, both verbal and written
Preferred Qualification: Masters in Mathematics/Statistics/Economics/Operation Research
Working knowledge of BIG Data( Hive, Impala etc.) and Machine learning techniques(Random forest, SVM etc.)
Where will you be working
Be More at Barclays
At Barclays, each day is about being more as a professional, and as a person. Be More @ Barclays represents our core promise to all current and future employees. It s the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.
Interested and want to know more about Barclays Visit home.barclays/who-we-are/ for more details.
Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. Our values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.
We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals.
Our customers are unique. The same goes for our colleagues. That's why at Barclays we offer a range of benefits, allowing every colleague to choose the best options for their personal circumstances. These include a competitive salary and pension, health care and all the tools, technology and support to help you become the very best you can be. We are proud of our dynamic working options for colleagues. If you have a need for flexibility, then please discuss this with us.
More about working at Barclays Be More at Barclays
At Barclays, each day is about being more as a professional, and as a person. Be More @ Barclays represents our core promise to all current and future employees. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.
Purpose and Values
Wherever we are in Barclays, whatever we do, we are united and guided by one common purpose: creating opportunities to rise. Because we know that when we help our customers, clients, colleagues and society to rise, Barclays will rise with them.
Our values of Respect, Integrity, Service, Excellence and Stewardship are fundamental to who we are, and they really matter. They have always shaped the way we ve done things, and they will always shape the way we work and live, now and in the future.
Diversity and Inclusion
Barclays offers a diverse, inclusive and engaged culture. A place where people can bring their whole selves to work and be respected for who they are, valued for what they do and celebrated for their contribution to our business and our community.
We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.
Dynamic Working is a flexible approach to working. Dynamic Working empowers each of us to work in a way that suits ours lives, so we can better serve our customers and clients needs. Whether you have family commitments or you re a carer; whether you need study time or me time, Dynamic Working is designed to help you balance your life.