Job Description
1. Ensure efficient operations of Local Area Networks (LANs) and Wide Area Networks (WANs).
2. Provide user support & troubleshooting for seamless work
3. Ensure efficient ERP administration (User Creation/Deletion/Modification/Pod digitalization.
4. Ensure proper E-mail Administration (User Creation/Deletion/Modification)
5. Provide Technical Support (Mobile App First Miles & Last Mile deployment and troubleshooting/Attendance Machine monitoring & support) to users.
6. Manage IT Inventory (HO / Regional & State level Asset tracking)
7. Ensure compliance/renewal of all software license.
8. Server Administration (AD & File Server Management & Monitoring, User Creation/Deletion/Modification & AD user Policies).
9. Ensure regular Backup and Maintenance activity of Servers
10. Voice Management (Avaya System) Antivirus Server Management EPO server.
11. Provide MIS Support
12. Provide L1 Level Network Support
13. Ensure timely reporting for Network Operation status to IT Manager.
14. Oversee implementation of all regular updates.oles and Responsibilities
Preferred
- Certified candidates preferable(CCNA/CCNP)
- Ability to upgradation of support & troubleshooting.
Servers, tools, techniques & technologies