Executive - Customer Care (Site location) job in Hyderabad by Aparna Construction and Estates Private Limited for 3 - 4 Years Experience

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Roles and Responsibilities

assess customers needs as per the guide lines given by the manager
Build sustainable relationships and trust with customers accounts through open and interactive communication
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer interactions, process customer accounts and file documents.
Follow communication procedures, guidelines and policies

Desired Candidate Profile

Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Any Degree
Only male candidate are eligible for the position
Preference will be given to the people who stay at kukkatpally/Gachibowli/Hitech city

Aparna Construction and Estates Private Limited
Aparna Constructions, an ISO 9001:2008, ISO 14001 :2004, OHSAS 18001:2007 certified company, is a leading real estate developer in Hyderabad. Since 1996, Aparna has completed and delivered 28 projects comprising fully-integrated Gated Community Villas, Premium Apartments and 3 Commercial Projects - spread over 15 million Sft. Aparna has delivered 5 Residential Plot projects spread over 1 .32 million Sq. Yards. These projects are widely recognized for their path-breaking innovations, continuously surpassing industry standards and many of which have become Landmark communities. Aparna will deliver some of the new Gated Communities & Residential Plots in 2016 & early 2017 spread over 6.5 million Sft. & 0.24 million Sq. Yards respectively. Also, in pipeline are 3 Gated communities spread over 8 million Sft. Aparna projects are developed with an unwavering vision to offer a sustainable balance between affordability and luxury with global standards of construction and environmental responsibility. Aparna unparalleled success is built on customer relationships. Accordingly, we have set the highest standards in the area of customer care and Aparna believes in honesty, integrity and transparency in every aspect of business. Aparna ultimate goal is to deliver value through excellence every time, without compromise.