Job Description

Skill required: Human Resources Shared Services (HRSS) - Program and Project Management

Designation: Senior Analyst

Job Location: Bengaluru

Qualifications: Any Graduation

Years of Experience: 5-8 years

About Accenture Operations

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services - all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

You will be aligned to our Human Resources vertical and will help us in the function that deals with people and people related areas such as recruiting, learning, training, onboarding, compensation and benefits, performance management, organization development and culture.

You will be a part of the Human Resources Shared Services (HRSS) team that supports lateral recruitment of Accenture s Operations entity and will be responsible for building the strategy towards fulfilment of demands and exercising thought leadership in improving the overall delivery efficiency of HRSS services to its clients. This team is accountable for delivery of talent across regions in partnership with regional recruitment teams.

The Program and Project Management team is highly focused on delivering successful projects to clients on time while ensuring that they are well within the scope and the budget. The team is responsible for initiating, planning, and executing projects while also tracking, managing dependencies, predicting, and mitigating risks. This team is also responsible for establishing and maintaining relationships with key stakeholders and third-party vendors.

What are we looking for?

We are looking for individuals who have the following skillset:

• Data Governance
• Delivery Excellence
• Governance
• HR Operations
• Query Management
• Adaptable and flexible
• Ability to establish strong client relationship
• Ability to manage multiple stakeholders

Roles and Responsibilities

As a team lead you will be expected to:

• Understand and effectively manage the team''s governance and performance
• Understand the level of risk & propose mitigation plans and partner with other support teams to resolve requests/issues in a timely manner
• Clearly communicate team goals and deliverables and keep the team updated on changes
• Coach team members and provide the first level advice on procedures/methods
• Solve increasingly complex problems & effectively delegate to develop and groom team members for succession planning
• Maintain client relationships interface through regular connects and emails
• Understand client priorities and problems & help translate actions for the team
• Use innovation to identify opportunities to optimize processes, decrease costs and increase client value
• Use data analytics and story-telling techniques to enhance the client journey